Skip to content

Salesforce · Preferred Partner in Pharma

Salesforce implementation partner for Life Sciences.

We design, implement and run Salesforce for pharma companies: Life Sciences Cloud, Marketing Cloud, Data 360 and Agentforce, working with business and IT as one team.

Talk to a Salesforce expert → Moving from Veeva?
Preferred Partner in Pharma
2015 Salesforce partner since
2× Pharma cases at Dreamforce
3,000+ Omnichannel journeys launched per year
50+ Countries

What we do with Salesforce

The whole Salesforce stack, built for pharma.

From the CRM your field teams use every day to the data and agents behind every interaction.

01 Life Sciences Cloud CRM for field, medical and key account teams, designed around how pharma works with HCPs.
ImplementationField forceMedicalKAM
02 Marketing Cloud Omnichannel journeys, consent and campaigns across email, SMS, web and events, run every day.
JourneysConsentCampaign operations
03 Data 360 One view of every HCP, connecting CRM, marketing, web and third-party data.
Customer 360SegmentationAnalytics
04 Agentforce AI agents that support reps, answer HCPs and automate service, working on your Salesforce data.
AI agentsServiceSales
05 Portals and commerce HCP portals and B2B commerce for pharmacies on Experience Cloud and Commerce Cloud.
Experience CloudB2B CommercePharmacy
06 Managed services The daily run of your Salesforce platforms and campaigns, with SLAs and a shared team.
RunSupportOptimisation

Veeva CRM to Life Sciences Cloud

Moving from Veeva to Salesforce.

Pharma companies are deciding their next CRM. We know both platforms, so we help you decide with facts, plan the move and run both while you migrate.

Veeva CRM
Life Sciences Cloud
01 Assess Current processes, data and integrations, and what a move to Life Sciences Cloud means for your teams.
02 Plan Roadmap by market and team, coexistence with Veeva during the transition and the business case.
03 Migrate and run Data migration, integrations, training and the daily run once you are live.

Salesforce in action

Pharma cases on Salesforce.

Real projects presented by our clients, from Dreamforce to our own events.

Dreamforce Grünenthal Grünenthal · 2023 Transforming pharma marketing, live at Dreamforce Grünenthal and ShowerThinking on stage at Dreamforce 2023. Webinar LEO Pharma LEO Pharma · 2022 Integrated customer journeys at scale LEO Pharma's global omnichannel model on Marketing Cloud, with Veeva and Sitecore. Event Ferrer Ferrer · 2024 Piloting omnichannel with the field force A Marketing Cloud pilot that reconnected Ferrer with the HCPs its reps did not visit.
See all client stories →

How we work

Design, build and run.

We do not stop at the go-live. We stay to run and improve what we build.

Design. Architecture, processes and the plan for every market and team.
Build. Implementation, integrations, data and content, with your teams.
Run. Daily operation, support and continuous improvement.

FAQ

Questions about Salesforce and ShowerThinking.

Is ShowerThinking a Salesforce partner?

Yes. ShowerThinking has been a Salesforce partner since 2015 and is a Preferred Partner in Pharma, specialised in Life Sciences.

Do you implement Salesforce Life Sciences Cloud?

Yes. We design and implement Life Sciences Cloud for field, medical and key account teams, and integrate it with marketing, data and AI.

Can you help us move from Veeva CRM to Salesforce?

Yes. We assess your current setup, plan the migration by market, manage the coexistence of both platforms and run the new CRM once it is live.

Do you only implement, or do you also run the platform?

Both. Most of our work is the daily operation of the platforms and campaigns we build, with SLAs and a shared team.

Where do you work?

We have headquarters in Madrid and Tampa and deliver Salesforce projects in more than 50 countries.

Let's build the next 20 years together.

Tell us where your customer engagement is today. We will help you plan what comes next.

Let's talk →